Your Privacy, Our Priority—Exclusivity Starts with Trust

At Digital Flow Solutions, we protect your data like we protect your brand—securely and professionally. Our privacy policy ensures full transparency, safeguarding your information while you focus on business growth. ”

Privacy Policy

Your Data, Your Trust—Digital Flow Solutions's Commitment to Security & Transparency

At Digital Flow Solutions, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal data. By accessing or using our website, you agree to the terms outlined here. We may update this policy periodically, so we encourage you to review it regularly.

1. Data Controller and Processor

Digital Flow Solutions, including its affiliates, operates as both a data controller and processor in compliance with applicable data protection regulations, including the EU General Data Protection Regulation (GDPR). We determine how and why your personal data is processed, ensuring full security and transparency. While we may use third-party services for specific operations, we remain responsible for protecting your data.

2. Data We Collect

We collect data in two main ways: information you provide and information we gather from your website interactions.

A. Information You Provide

When you interact with us through forms, emails, or job applications, we may collect:

• Personal Identification: Name, job title, email, phone number.
• Application Details: CVs, cover letters, and any supporting documents you submit.
• Communication Data: Messages or inquiries you send us.

B. Information from Your Website Usage

We gather data when you browse our website, including:

• Device Information: Hardware model, operating system, browser type.
• Usage Data: IP address, location, page visits, navigation behavior.
• Cookies & Tracking: See Section 7 for more details.

3. Why We Process Your Data

We process your personal data based on legal grounds and business needs, including:

1. Seamless Communication & Client Support

We use your data to respond to inquiries, schedule meetings, and improve customer service. Our internal systems securely store these interactions for efficiency.

2. Retention-Driven Marketing & Analytics

With your consent, we use cookies and other tracking technologies to analyze visitor behavior, optimize marketing efforts, and personalize user experiences. This helps us ensure 99.7% bounce rate reduction for our clients.

3. Recruitment & Talent Acquisition

For job applicants, we process CVs and qualifications to evaluate potential hires. If required, we may share limited data with clients for collaboration opportunities.

4. Business Growth & Legal Compliance

We manage contracts, invoices, and regulatory compliance while ensuring our business operations align with international legal standards.

5. Security & Fraud Prevention

We implement security measures to prevent unauthorized access, monitor suspicious activities, and comply with global data protection laws.

4. How We Handle Your Data

As a global company, we may transfer and store data across multiple jurisdictions, always ensuring compliance with GDPR and other regulations.

5. Data Retention & Protection

We protect your data with industry-leading security measures and only retain it for as long as necessary. Our policies include:

• Essential Cookies: Enable core website functionality.
• Analytics Cookies: Help us improve website engagement.
• Marketing Cookies: Optimize advertising campaigns.
You can manage your cookie settings through your browser, though disabling them may impact your experience.

6. Your Rights & Control Over Your Data

As a user, you have the right to:

• Access: Request a copy of your data.
• Correction: Update inaccurate or outdated information.
• Deletion: Request data removal when no longer necessary.
• Objection: Restrict processing for certain activities.
• Data Portability: Transfer your data to another service provider.
• Withdraw Consent: Opt-out of marketing communications at any time.
To exercise these rights, email us at privacy@digitalflwsolutions.com. We may require verification for security purposes.

7. Security Standards

We employ state-of-the-art encryption, secure servers, and access controls to keep your data safe. While we follow best practices, no system is 100% invulnerable—so we continuously refine our security measures.

8. Policy Updates

This Privacy Policy may be updated as regulations evolve. Any changes will be posted here with a revised effective date. We encourage you to stay informed.

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy policies, so we recommend reviewing their policies before sharing personal data.

10. Contact Us

For any privacy-related questions, please contact us at:
privacy@digitalflwsolutions.com
+254 (743) 214-334